Refund/Cancellation Policy

Company Refund / Cancellation & Date Change Policy

I agree to Medal of Honor Moving Group cancellation policy as well, which reads: 

"Deposits are refundable (less 10% for processing fees and internal resources) for reservations cancelled Inside seven (7) days of signing this estimate. If the pick-up date reflected on this estimate is within seven  (7) days of signing, the deposit is non-refundable. Moves may be postponed for up to 24 months, if you choose to cancel your move outside of the Medal of Honor Moving Group's cancellation policy, your deposit may be applicable towards any move in the next 24 months.

 

All cancellation or refund requests MUST be sent in writing via email to customerservice@mohmg.com Any cancellation or refund request received after normal business hours, after 6 pm Eastern Time, will be deemed received on the next business day (Federal holidays and Weekends excluded)".

Date changes made outside of seven  (7) Business Days will Not be charged a date change fee. Any date change requests within seven  (7) Business Days of the first available pick up date will be assessed a $250 date change fee. Any date change request received after normal business hours, after 6 pm Eastern Time, will be deemed received on the next business day. All date change requests MUST be sent in writing via email to CustomerService@mohmg.com.

Quick Links

Medal of Honor Moving

Phone: 732-230-2860

Customer Service: 844-677-4836

Email: info@medalofhonormoving.com

Address: 1010 10th Ave N Suite 1, Lake Worth, FL 33460
525 Route 73 North Marlton NJ 08053

Note: Please note that a properly licensed interstate broker, such as Medal of Honor Moving is not a motor carrier and will not transport an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will be determined by it’s published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request. (*) 70% OFF on Tariff Rates.

 

DOT: 3336312

MC: 1064053